MIRACO is pleased to accept all major credit cards including:  American Express, VISA, Mastercard, and Discover. Other forms of payment that we accept: Shop Pay, Apple Pay, and PayPal.

We do not accept cash, CODs, checks, or money orders.

We are currently unable to accept multiple credit cards for a single transaction.

MIRACO is pleased to offer Klarna as a financing option. Shop now. Pay overtime with Klarna.

Please navigate to Klarna for more information. If you need any help, Klarna’s Customer Service is there for you.

If you need to make any changes to your order, please reach out to our customer concierge team at concierge@shopmiraco.com or by phone:(347)952-7453 within 24 hours of placing the order. We will do our best to meet your request, but cannot guarantee accommodation will be possible.

You can check the status of your order in your account under “My Orders.” Once your order is ready to ship, you will receive an email with tracking information.

If you have any questions regarding your order, you can connect with our customer concierge team at concierge@shopmiraco.com or by phone:(347)952-7453 and we will be happy to assist you. 

If you need to update the shipping address for your order, please reach out to our customer concierge team at concierge@shopmiraco.com or by phone:(347)952-7453 within 24 hours of placing your order. We will do our best to meet your request, but cannot guarantee accommodation will be possible. 

For the most up to date information, you can check the status of your order in your account under “My Orders.”  Please allow 3-5 business days (not including weekends and holidays) for MIRACO to process your order. Once your order is ready to ship, you will receive an email with tracking information.

If you have any questions about the status of your order please reach out to our customer concierge team at concierge@shopmiraco.com or by phone:(347)952-7453 and we will be happy to assist you.

We hope that you love your pieces from MIRACO, but if you are not completely satisfied, we will gladly accept your return or exchange within 15 days of receiving your items.

Please read the full details of our return policy here. 

If you have any issues with your order please reach out to our customer concierge team at concierge@shopmiraco.com or by phone:(347)952-7453 and we will be happy to assist you.

Damaged or defective items must be reported to our customer concierge team at concierge@shopmiraco.com or by phone:(347)952-7453 within 48 hours of receipt. We will do our best to accommodate your request.

Please note that visual proof of damaged items will be required. Damaged or defective items will be required to be sent back to our fulfillment center before replacements will be sent. 

We hope that you love your pieces from MIRACO, but if you are not completely satisfied, we will gladly accept your exchange on eligible pieces within 15 days of receiving your items.

Please read the full details of our policy here. 

If you have an issue with your order please reach out to our customer concierge team at concierge@shopmiraco.com or by phone:(347)952-7453 and we will be happy to assist you with your request.

After receipt of your return, please allow 5-7 business days for our team to inspect and process your refund. Once processed, our team will send a confirmation email of your refund.

Refunds will be issued via the original form of payment. Allow 3-5 business days for your refund to be reflected in your account.

If you have an issue with your refund please reach out to our customer concierge team at concierge@shopmiraco.com or by phone:(347)952-7453 and they will be happy to assist you.

All orders over $150 are eligible for free shipping and will arrive within 2-3 business days (excluding weekdays and holidays). Expedited shipping for an additional fee is available at checkout. Orders made before 1 p.m. (EST) will be shipped out the same day.

All shipments are insured via UPS and will require an adult signature upon delivery. You have the option to opt out of providing a signature at checkout. Please note that if you decide to opt out of a signature requirement, MIRACO will not be responsible for packages that are lost or stolen at the time of delivery. 

Please allow 3-5 business days (not including weekends and holidays) for MIRACO to process and ship out your order. Please note that items marked with an expected ship date will not adhere to our standard processing timeframe. Once your order is ready to ship, tracking information will be sent via email.

We are currently only able to ship to addresses with the United States, but hope to ship internationally soon. Sign up for your newsletter to stay up to date on where we ship. Please note that we are unable to ship to PO boxes, parcel lockers, APO, or FPO addresses.

Tracking information will be provided via email once your purchase is packed and ready to ship. You can also track your order here.

If you have any questions regarding your order please reach out to our customer concierge team at concierge@shopmiraco.com or by phone:(347)952-7453 and they will be happy to assist you. 

Yes, every MIRACO piece arrives with a signed certificate of authenticity.

Please refer to our Care Guide on how to care for your MIRACO pieces.

We do not offer repairs at this time. Sign up for our newsletter for updates.

Yes! You can absolutely buy a digital gift card. They are available to purchase at the link here.

Digital gift cards are delivered by email and contain checkout redemption instructions.

Our gift cards have no additional processing fees.

While we do not offer gift wrapping at this time, each order is carefully packed in a MIRACO branded box with a velvet pouch, polishing cloth, and certificate of authenticity.